Business

Customer Acquisition Cost Calculator

What each new customer costs to win.

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ⓘ Live results

Results
CAC
$181.82
Payback period
4.8 months
Total spend
$40,000.00
Verdict
Healthy payback

Quick answer

CAC is total sales and marketing spend divided by the customers acquired in that period.

CAC = (marketing + sales) ÷ new customers

How to use the Customer Acquisition Cost Calculator

  1. 1Add up all marketing spend in the period.
  2. 2Add fully loaded sales costs.
  3. 3Divide by customers genuinely acquired in that window.

Worked example

Using the values the calculator loads with:

Inputs

  • Marketing spend24000 $
  • Sales cost16000 $
  • New customers220
  • Monthly gross profit per customer38 $

Results

  • CAC$181.82
  • Payback period4.8 months
  • Total spend$40,000.00
  • VerdictHealthy payback

Frequently asked questions

Should I include salaries?

Yes — fully loaded CAC includes sales and marketing headcount.

What payback is good?

Under 12 months for SaaS, under 3 for ecommerce.

About this calculator

Results are estimates for general information. For medical, legal, structural or financial decisions, confirm with a qualified professional.